Shipping policy
We aim to dispatch orders quickly and securely while maintaining the quality and care expected from our brand.
Order Processing
All orders are processed within 1-2 working days (excluding weekends and UK public holidays), unless otherwise stated on the product page.
Please note:
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Pre-order items will ship within the timeframe stated at purchase.
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If your order includes both in-stock and pre-order items, your full order may ship together once all items are available.
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During limited drops or peak periods, processing times may be slightly extended.
You will receive a confirmation email once your order has been dispatched.
UK Shipping
We ship across the United Kingdom using tracked delivery services.
Delivery times typically range from 1–3 working days after dispatch, depending on the service selected at checkout.
Shipping costs are calculated at checkout.
International Shipping
We ship internationally to selected countries.
Delivery times vary by destination and may take 5–14 working days after dispatch.
International customers are responsible for:
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Import duties
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Customs fees
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Local taxes
These charges are set by your country’s customs authority and are not included in our shipping fees.
Address Accuracy
Please ensure your shipping address is correct at checkout. We cannot be held responsible for delays or losses caused by incorrect or incomplete address details.
If an order is returned to us due to an incorrect address, additional shipping fees may apply for redelivery.
Lost, Delayed, or Damaged Parcels
If your parcel is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date.
For damaged items, clear photographs of the packaging and product will be required before a claim can be processed.
Once confirmed, we will arrange a replacement or suitable resolution.
Limited Edition & Drop Releases
Due to high demand during limited releases, dispatch times may vary slightly. We appreciate your patience during launch periods.